BMC Software

Enterprise-software company whose BMC Helix platform uses autonomous AI agents for IT service and operations management.

www.bmc.com

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📋About BMC Software

Updated July 3, 2026

BMC Software is a long-established enterprise-software company whose BMC Helix platform spans IT service and operations management. It has added agentic AI — HelixGPT and operations "swarming" agents — for ticket handling, incident resolution, and patch orchestration, bringing large-language and action models to a mature ITSM and ITOM suite.

🛠️Products & Tools (1)

BMC HelixGPTEnterpriseIT Operations AI

Autonomous AI agents for ticket handling, incident swarming, and patch orchestration.

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