📋About BMC Software
Updated August 26, 2026BMC Software is a long-established enterprise-software company whose BMC Helix platform spans IT service and operations management. It has added agentic AI — HelixGPT and operations "swarming" agents — for ticket handling, incident resolution, and patch orchestration, bringing large-language and action models to a mature ITSM and ITOM suite.
🛠️Products & Tools (1)
BMC HelixGPTIT Operations AI
Autonomous AI agents for ticket handling, incident swarming, and patch orchestration.
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