Terms of Service

1. Acceptance of Terms

AI Pro Playbook ("the Platform") is operated by KAZ Investments, LLC, an Ohio limited liability company ("we," "us," or "our"). By accessing or using the Platform, you ("you" or "User") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Platform. These Terms constitute a legally binding agreement between you and KAZ Investments, LLC.

2. Definitions

• "Platform" means the AI Pro Playbook website, mobile-accessible web application, and all associated services.
• "Content" means all educational materials including lessons, playbooks, quizzes, articles, videos, audio narrations, downloadable PDFs, tools directory entries, company profiles, and industry overviews.
• "User Content" means any content you create or submit through the Platform, including personal notes, profile information, quiz responses, and any future community contributions such as comments, forum posts, or reviews.
• "Services" means the educational content, tools, features, and functionality provided through the Platform.
• "Subscription" means a paid plan (Plus, Pro, or Team/Enterprise) that provides access to premium Content and features.

3. Use of the Platform

AI Pro Playbook grants you a personal, non-transferable, non-exclusive, revocable license to access and use the Platform for your own educational purposes, subject to these Terms. You may not:

• Share, resell, or redistribute course content or login credentials
• Copy, reproduce, or create derivative works from our curriculum
• Use the Platform for any unlawful or fraudulent purpose
• Attempt to reverse-engineer, decompile, or disrupt the Platform or its infrastructure
• Use automated tools, bots, or scrapers to access or collect Content from the Platform
• Impersonate another person or misrepresent your affiliation with any entity
• Use the Platform to develop a competing product or service

4. Accounts

You are responsible for maintaining the security of your account and password. You may sign in with email and password or through a social login provider (Google or GitHub). You must be at least 13 years old to create an account. If you are between 13 and 18, you represent that you have your parent or legal guardian's consent to use the Platform. You agree to provide accurate information and to keep it updated. You are responsible for all activity that occurs under your account.

5. Subscriptions and Payments

Some Content is available for free; other Content requires a paid Subscription to access. Paid plans are billed on a monthly or annual basis through our payment processor, Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.

Cancellation: You may cancel your Subscription at any time from your billing portal. Cancellation takes effect at the end of the current billing period. You retain access to paid Content until the end of the period you have already paid for.

Refunds: We offer a 30-day money-back guarantee on all paid plans. Contact us within 30 days of your first payment to request a full refund. After 30 days, payments are non-refundable except as required by applicable law.

Price changes: We reserve the right to change Subscription prices with 30 days' notice. Price changes will take effect at the start of your next billing period following the notice. If you do not agree with a price change, you may cancel before it takes effect.

Taxes: Prices may be exclusive of applicable taxes. You are responsible for any sales tax, VAT, or other taxes imposed by your jurisdiction.

6. Intellectual Property

All Content on the Platform — including lesson text, playbook content, videos, audio narrations, quiz questions, graphics, code examples, tools directory data, and downloadable PDFs — is the property of AI Pro Playbook or its licensors and is protected by copyright, trademark, and other intellectual property laws. The AI Pro Playbook name, logo, and branding are trademarks of KAZ Investments, LLC.

User Content you create (personal notes, saved lessons, favorited tools and industries) remains your property. By using the Platform, you grant us a limited license to store and display your User Content solely for the purpose of providing the Services to you.

7. User Content and Community Features

The Platform may offer community features such as comments, forums, reviews, or discussion boards. By submitting User Content to any community feature, you grant AI Pro Playbook a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your User Content in connection with the Platform. You retain ownership of your User Content.

You agree not to submit User Content that is unlawful, abusive, defamatory, hateful, harassing, obscene, fraudulent, or that infringes on the rights of others. We reserve the right to remove any User Content and to suspend or terminate accounts that violate these guidelines, at our sole discretion and without prior notice.

8. Educational Content Disclaimer

For educational purposes only. All Content on the Platform is provided for general educational and informational purposes only. We make no representations or warranties regarding the accuracy, completeness, timeliness, or reliability of any Content. AI is a rapidly evolving field, and information may become outdated quickly.

Not career advice. Content discussing how AI may impact industries, careers, and job roles represents our analysis and opinions based on publicly available information. It is not professional career counseling, and we assume no responsibility or liability for any career, employment, or business decisions you make based on our Content. You should consult qualified professionals for career, legal, or business advice specific to your situation.

Not investment advice. No Content on the Platform — including information about AI companies, funding rounds, market valuations, stock performance, or industry projections — constitutes investment advice, financial advice, or a recommendation to buy, sell, or hold any security. You should consult a qualified financial advisor before making any investment decisions.

Forward-looking statements. Content may include predictions, forecasts, and opinions about the future of AI technology, markets, industries, and careers. These are forward-looking statements based on current information and assumptions. Actual outcomes may differ materially. We do not guarantee the accuracy of any prediction or projection.

Third-party tools and companies. The Platform references, reviews, and links to third-party AI tools, companies, and services for educational purposes. These references do not constitute endorsements. We are not responsible for the content, privacy practices, pricing, availability, or performance of any third-party product or service. Company information, logos, and product details are used under nominative fair use for educational commentary. Use of any third-party AI tools is at your own discretion and risk.

9. Disclaimers

THE PLATFORM AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Platform Availability

We strive to keep the Platform available at all times but do not guarantee uninterrupted access. The Platform may be temporarily unavailable due to maintenance, updates, server issues, or circumstances beyond our control. We shall not be liable for any loss or damage resulting from Platform downtime or unavailability. We reserve the right to modify, suspend, or discontinue the Platform or any feature at any time, with or without notice.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AI PRO PLAYBOOK AND AUTOMATED SYSTEMS ENGINEERING, LLC, INCLUDING ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AND AGENTS, SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM, REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total aggregate liability for all claims arising from or related to the Platform shall not exceed the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim, or one hundred dollars ($100), whichever is greater.

12. Indemnification

You agree to indemnify, defend, and hold harmless AI Pro Playbook, Automated Systems Engineering, LLC, and its officers, directors, members, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any User Content you submit.

13. Dispute Resolution and Arbitration

Informal resolution first. Before initiating any formal proceeding, you agree to contact us at our contact page and attempt to resolve the dispute informally for at least thirty (30) days.

Binding arbitration. Any dispute, claim, or controversy arising from or relating to these Terms or the Platform that is not resolved informally shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration shall take place in Hamilton County, Ohio, or at another mutually agreed location, and may be conducted by telephone, video conference, or written submissions if agreed by the parties.

Class action waiver. YOU AND AI PRO PLAYBOOK AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

Small claims exception. Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration shall be brought in the state or federal courts located in Hamilton County, Ohio, and you consent to the personal jurisdiction of such courts.

15. Account Termination

You may delete your account at any time by contacting us. We reserve the right to suspend or terminate your account and access to the Platform at our sole discretion, without prior notice, for conduct that we determine violates these Terms, is harmful to other users, or is otherwise objectionable. Upon termination, your right to use the Platform ceases immediately. Provisions that by their nature should survive termination (including Disclaimers, Limitation of Liability, Indemnification, and Dispute Resolution) shall survive.

16. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure outages, pandemics, third-party service provider failures, or cyberattacks.

17. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or via a prominent notice on the Platform at least fifteen (15) days before the changes take effect. Your continued use of the Platform after the effective date of any changes constitutes acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the Platform and may request account deletion.

18. General Provisions

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and AI Pro Playbook regarding the Platform and supersede all prior agreements.

Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

No waiver. Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision.

Assignment. We may assign or transfer these Terms, in whole or in part, without restriction. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

19. Contact

Questions about these Terms? Contact us at our contact page or by mail at: KAZ Investments, LLC, 9423 Montgomery Road, Cincinnati, OH 45242.